At Toy Questllc (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from toyquestllc.com (the “Site”).
1. Personal Information We Collect
When you visit our Site or make a purchase, we collect certain information about you, which may include:
- Order Information: When you make a purchase, we collect your name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
- Device Information: We automatically collect information about your device, including your IP address, web browser, time zone, and cookies installed on your device.
- Cookies: Cookies are used to improve your shopping experience by remembering your preferences and items in your cart.
2. How We Use Your Personal Information
We use the information we collect to fulfill orders and improve your shopping experience. This includes:
- Order Fulfillment: Processing payments, shipping orders, and providing customer support.
- Communication: Sending order confirmations, updates, and marketing communications (if you opt-in).
- Site Optimization: Using device information to improve our website’s performance and user experience.
- Marketing: With your consent, we may send you information about new products, special offers, and promotions.
3. Sharing Your Personal Information
We may share your personal information with trusted third parties to help us run our business and fulfill your orders, such as:
- Shopify: Our online store is hosted on Shopify, which processes your information securely.
- Payment Processors: We use secure payment processors (e.g., Stripe, PayPal) to handle transactions.
- Shipping Providers: Your shipping information is shared with our partners to ensure the timely delivery of your order.
We will never sell your personal information to third parties.
4. Targeted Advertising
We use the information we collect to deliver personalized advertisements to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://adssettings.google.com/
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request that we correct or update your personal information.
- Deletion: Request deletion of your personal data (subject to certain legal or business exceptions).
- Opt-Out: You can unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at service@toyquestllc.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your data will be securely deleted.
7. Cookies
Cookies are used on our Site to improve your browsing experience. You can control the use of cookies via your browser settings. However, please note that disabling cookies may affect the functionality of our website.
8. Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it regularly.